Privacy Policy

Introduction

ActionAid USA is committed to protecting the privacy and security of visitors to actionaidusa.org. This Privacy Policy and Terms and Conditions are designed to inform you about what you can expect from us when visiting actionaidusa.org.

If you have any questions about this policy, please contact us.

ActionAid USA is headquartered in the United States, and we maintain our primary website servers in the U.S. Any information that you provide via our website will be transferred from your home country (the country in which you input your information) to ActionAid USA’s servers in the U.S. By accepting this policy and submitting your information via our website, you are consenting to such a transfer.

Privacy Policy

The information we collect and how we use it

Personal Information

To achieve our mission of ending poverty and injustice around the world, we depend on the support of people like you. Through our website, we provide opportunities for you to invest in problem solvers in countries around the world, by taking a range of different actions. Here we explain the ways in which we ask for your personal information, and what is and isn’t protected.

Donations and Credit Card Security

When you make a donation to ActionAid USA, your credit card information is secured by a reputable and compliant security company, Authorize.Net. We use your personal and credit card information only to fulfill the transaction you requested. ActionAid USA does not store your credit card information for future use.

We do not sell, rent, share or trade any of the personal information you share with us via our website or any other communication channel for third party fundraising or marketing purposes.

If you give a gift to ActionAid, we will place you on our mailing list for occasional mail and email updates. ActionAid will remove your name from our mailing list, email list or telephone solicitation list at any time, at your request.

If you do not want to receive any updates from us in the future, or have any questions regarding donations, please e-mail us at takeaction@actionaid.org. You can also opt out of our email list upon receiving our email communications by clicking the unsubscribe link at the bottom of the emails.

Updates

When you sign up to receive updates from ActionAid USA, we ask for information that includes your name, email address, country and area of interest. We do not share or otherwise disclose any personally-identifying information collected in this process. Only ActionAid USA staff and authorized agents (as described below) have access to this information provided by you. You can choose whether to provide this information to us.

Petitions

An important part of our work to hold decision-makers, companies and individuals to account for their actions comes from petitions. When you sign a petition on our website, we treat your name, state and country as public information and may share this with the target of the petition.

When we make this petition information public, we never disclose your email address or phone number.

Letter Actions

We provide opportunities via our website for you to send messages directly to U.S. decision-makers via email and Twitter. When you take these actions, whatever information you provide will be shared with the message’s recipient. If you choose to share your contact information with a decision-maker in this way, we cannot limit or control how that person or organization will use your information.

Direct Contact

Our website has email addresses through which you can contact us with questions or concerns. While we will keep this information for our internal records, we’ll only use your contact information to correspond with you regarding your query.

Authorized Agents

From time to time, we may share some of your personal information with selected authorized agents, such as external consultants working with us to maintain our website, for the sole purpose of helping us do our work. They will abide by this Privacy Policy and won’t share your personal information or use it for any other purpose than to support the work of ActionAid USA.

Other Disclosures

We may disclose your personal information, as necessary, to comply with any applicable U.S. law, regulation, legal process or enforceable governmental request.

Non-Personal Information: Cookies

Cookies are small text files that are stored on your computer, mobile or other internet-connected device by your web browser. Most websites use them to improve your visit.

They contain information about your use of a particular website but don’t include personally-identifiable information such as your name and/or address.

At the time this policy was written, we use the following types of cookies on actionaidusa.org:

Analytics

We use Google Analytics to provide reporting on how people use our website and the type of content they find most interesting.

We don’t use this service to collect any of your personally-identifiable information.

If you don’t wish your use of actionaidusa.org to be recorded in such a way, you can opt out here.

Third Party Cookies

Our website uses a number of external services, such as social media sharing, which may use cookies when you use them. You can find more information on these services and how they use cookies on their respective websites. Here are some of the services we use:

By changing your browser options, you can choose whether or not to accept cookies. However, please note that if you reject cookies from our site, some of the functionalities of our website may not be complete.

Security

We use encryption technologies when transferring and receiving data from actionaidusa.org. We also have security measures in place in our offices to protect against the loss or misuse of information on our website that we have collected from you.

However, the transmission of information over the internet is never completely secure, so while we make every effort to protect personal information, we cannot guarantee the security of information transmitted to our website.

Links

Our website provides links to other resources but we don’t have control over these websites. By using actionaidusa.org, you acknowledge and agree that ActionAid USA does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.

Claims of Copyright Infringement

The Digital Millennium Copyright Act of 1998 provides recourse for copyright owners who believe that material appearing on the Internet infringes on their rights under U.S. copyright law. If you believe in good faith that materials hosted by ActionAid USA infringe your copyright, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. Notices and counter-notices must meet the then-current statutory requirement.

Disclaimers

We work hard to make sure all information displayed on actionaidusa.org is accurate and error-free. The possibility exists that a third party could make unauthorized alterations to actionaidusa.org content or features. Although we attempt to ensure the integrity of actionaidusa.org, we make no guarantees as to its completeness or correctness. If you have doubts about content displayed on our website, please contact us as soon as possible.